How It Works
Say goodbye to manual map creation and hello to an auto-generated, detailed map that’s infused with your customer and touchpoint data. Simply enter your customer data and touchpoints into the secure, web-based system.
It’s all about details when you’re managing customer experience, and that’s what a Touchpoint Dashboard map delivers. Touchpoint Dashboard provides a multi-dimensional visual of every touchpoint.
Touchpoint Dashboard makes it easy to manage, continuously monitor and share the insights you derive from your map. It delivers customized views of information for different stakeholders (executives, managers, associates).
We know you have questions & we’re here to help. That’s why the Touchpoint Dashboard team has created our new Guide to Journey Mapping.