Map your customer journeys so you can better understand & improve
Use a common visual to unite your team
Define and implement a Customer Journey Mapping framework
for your enterprise
How It Works
Say goodbye to manual map creation and hello to an auto-generated, detailed map that’s infused with your customer and touchpoint data. Simply enter your customer data and touchpoints into the secure, web-based system.
It’s all about details when you’re managing customer experience, and that’s what a Touchpoint Dashboard map delivers. Touchpoint Dashboard provides a multi-dimensional visual of every touchpoint.
Touchpoint Dashboard makes it easy to manage, continuously monitor and share the insights you derive from your map. It delivers customized views of information for different stakeholders (executives, managers, associates).