Touchpoint Dashboard Launches Largest Journey Mapping Community

Touchpoint Dashboard makes second major addition to the platform with the addition of online user community.


Hackensack NJ, November 30, 2015 – Touchpoint Dashboard, the leading customer journey mapping platform, announces the launch of the Touchpoint Dashboard Community.

“We already have a very active customer base within Touchpoint Dashboard,” says Touchpoint Dashboard Director Peter Haid. “There are over 22,000 journey maps that have been shared across users within the platform, it makes sense that the Touchpoint Dashboard Community will be a great resource for one another.”

With the Community customers will have the ability to ask questions, vote on product features requests, bring up topics and interact with other community members to gain new perspectives and meet a few new friends.

The Community, Help Desk and Knowledge base are now active for all Touchpoint Dashboard customers and follows another platform enhancement, Task Management and Action Planning, released earlier this month.

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Touchpoint Dashboard is a powerful, yet easy to use, web-based journey management platform. It is an important part of a company’s customer experience strategy and supports continuous improvement initiatives. It gives organizations the power to easily MapAnalyze, Manage & Present the customer experience.